TERMS OF SERVICE

Last Updated: March 8, 2025

1. ACCEPTANCE OF TERMS

By accessing and using Xen Cosmetics' website and services, you agree to these Terms of Service.

2. ACCOUNT REGISTRATION

You must:

- Provide accurate information

- Maintain confidentiality of credentials

- Be at least 18 years old

- Update information as needed

3. ORDERING AND PAYMENT

- All orders are subject to acceptance

- Prices are in USD and subject to change

- Payment must be made through approved methods

- We reserve the right to refuse service

4. SHIPPING AND DELIVERY

- Shipping costs are calculated at checkout

- Delivery times are estimates

- Risk of loss transfers upon delivery

- International orders may incur duties

5. RETURNS AND REFUNDS

- 30-day return policy for unused items

- Original packaging required

- Shipping costs non-refundable

- Store credit or refund options available

6. INTELLECTUAL PROPERTY

All content, trademarks, and materials are property of Simplico Solutions LLC.

7. LIMITATION OF LIABILITY

We are not liable for:

- Indirect damages

- Lost profits

- Service interruptions

- Third-party actions

8. DISPUTE RESOLUTION

- Delaware law governs these terms

- Arbitration required for disputes

- Class action waiver

- Small claims court option available

9. MODIFICATIONS

We reserve the right to modify these terms with notice.

10. TERMINATION

We may terminate service for violations of these terms.

11. CONTACT INFORMATION

support@mailbox.xencosmetics.com